uninstall ilok license manager windows 10

#UNINSTALL ILOK LICENSE MANAGER WINDOWS 10 SERIAL NUMBER#
#UNINSTALL ILOK LICENSE MANAGER WINDOWS 10 UPDATE#
#UNINSTALL ILOK LICENSE MANAGER WINDOWS 10 PRO#

If the license you need to machine-activate is currently on an iLok key, start with your iLok key plugged directly into your computer, then sign into your iLok account using the iLok License Manager application.

#UNINSTALL ILOK LICENSE MANAGER WINDOWS 10 UPDATE#

The Ivory 2.5 update must be installed on your computer. Next, drag and drop the license (shown in the right pane) onto the Local computer icon shown in the left pane. You should now see “1 of 2 activations” listed next to the Ivory license on the right. Select the iLok key shown in the left pane, then right-click and choose “Synchronize”, let it finish the process. If the license you wish to machine-activate is currently on an iLok key, start with your iLok key plugged directly into your computer, then sign into your iLok account using the iLok License Manager application. This will machine-activate the Ivory license. Select the Ivory license shown in the right pane, then drag and drop the license onto the Local computer icon shown in the left pane. Sign into your iLok account using the iLok License Manager application.

#UNINSTALL ILOK LICENSE MANAGER WINDOWS 10 SERIAL NUMBER#

That’s what I call service.If this is a new Ivory II license: Register your Ivory II product Serial Number on our website: (You will need to have an iLok account). I did not pull any strings, I used the system as a normal user, and I had a response with 7 minutes of them opening the support line for the day. Thank you to the iLok support team for a very speedy response. When I restarted the computer and restarted iLok License Manager, all was well, I could access my iLok account and my iLok and continue to transfer the other 2 licenses from my account to my iLok. I followed the instructions and ran the script following the instructions each step of the way.

The client database on Macintosh will be reset after completing this step. The script should be deleted once this issue has been resolved. Using it to try to resolve another issue may cause undesirable results with your licenses and the iLok License Manager application. IMPORTANT: This script should only be used for this incident. I received a response at 5:07pm UK time - 9:07 am PDT, so 7 minutes after they had started work with an answer, saying…ġ) Download the following file from us: (A Dropbox link was provided for me to download the file) I sent the email at 3:31 pm UK time, which was 7:31am PDT, having noted that iLok support was open from 9am to 5pm PDT. I also provided them with the version of the macOS I was running. Can you help, please? The light on the iLok is lit. ServerUnexpectedException: Caught an exception from a DB query.' I have uninstalled and reinstalled ILM, tried different USB sockets on my computer but to no avail. ServerUnexpectedException: Database commit failed.' or 'An Error Occurred During This Operation. 'An Error Occurred During This Operation. When I run ILM and try and sign in I get one of these error messages. Having searched Google without success, I reached out to iLok support having also worked through their FAQs with finding an answer.

#UNINSTALL ILOK LICENSE MANAGER WINDOWS 10 PRO#

One piece of good news is my software including Pro Tools could still see the licenses on my iLok, I just could not manage any of my licenses. I tried restarting the computer, reinstalling iLok License Manage, but to no avail. ServerUnexpectedException: Database commit failed. I then quit the iLok License Manager app and restarted and when I tried to sign in, I got this error message…Īn Error Occured During This Operation.

Uninstall ilok license manager windows 10